# Voicemetrics ## Docs - [Assign SaaS Plans](https://docs.voicemetrics.ai/Rebilling/assignsaas.md): Easily assign customized SaaS plans to your client accounts. This streamlines your client onboarding by assigning tailored SaaS subscription plans to individual accounts. - [Client Subscription](https://docs.voicemetrics.ai/Rebilling/clientsub.md): This guide explains how clients subscribe to a plan and continue using the platform after their trial ends. It covers trial access, plan details, billing flow, minute usage, and how agencies profit. - [Creating SaaS Plans](https://docs.voicemetrics.ai/Rebilling/createsaas.md): Create and customize subscription plans that align with your clients' needs while maximizing revenue. This guide empowers you to set up automated, seamless customer subscription payments, delivering convenience and scalability for your white-label AI voice platform. - [Enable Re-Billing](https://docs.voicemetrics.ai/Rebilling/enablerebilling.md): Re-billing automates client subscription payments, including usage-based charges and renewals. Once enabled, the platform handles all billing processes from invoicing to payment collection — ensuring a smooth and professional experience for your clients, while freeing your agency from manual payment… - [Stripe Integration](https://docs.voicemetrics.ai/Rebilling/stripeint.md): Unlock effortless payment management by integrating your Stripe account with the platform. This setup ensures smooth transactions, automated billing, and secure payment processing, offering a professional experience for your clients. - [Agency App](https://docs.voicemetrics.ai/agencyapp.md): Control Everything Under Your Brand. The Agency App is your mission control. Customize your platform with your own logo, domain, and pricing. Connect Stripe to automate subscriptions, manage client workspaces, and track usage — all from one place. - [Brand Information ](https://docs.voicemetrics.ai/brand.md): The Brand Information section allows agencies to completely personalize the platform, ensuring your clients interact with a solution that looks and feels like your own product. You can customize your logo, colors, contact details, support links, and billing information — all under your agency’s iden… - [Call Analytics](https://docs.voicemetrics.ai/calls/callanalytics.md): Gain insights into call performance with easy-to-understand metrics and filters. - [Call History](https://docs.voicemetrics.ai/calls/callhistory.md): Access and review all call interactions in one place for streamlined tracking and analysis. - [Create Agent](https://docs.voicemetrics.ai/clientaccount/createagent.md): Easily create a custom AI agent that can handle conversations, qualify leads, book appointments, and automate client workflows. - [Create Client Account](https://docs.voicemetrics.ai/clientaccount/createclient.md): Quickly set up and manage client accounts to streamline onboarding and provide personalized access to your platform. Add client details, enable re-billing, and set up trial days and free call minutes for a smooth start. - [GHL Integration](https://docs.voicemetrics.ai/clientaccount/ghl.md): GHL Integration lets Voicemetrics connect seamlessly with your clients’ GoHighLevel (GHL) accounts, enabling branded AI voice workflows fully synced with their CRM — ensuring a smooth, scalable experience for agencies managing multiple clients. - [Manage Client Account](https://docs.voicemetrics.ai/clientaccount/manageclient.md): Easily manage client accounts with tools to control access, configure settings, and monitor activity. Track usage, licenses, and performance while keeping full administrative control. - [Dashboard](https://docs.voicemetrics.ai/clientaccount/overview.md): The Overview (Dashboard) provides a real-time summary of your call performance, agent activity, and campaign outcomes. Use it to track conversations, measure results, and optimize agent and campaign performance with clarity. - [Phone Numbers](https://docs.voicemetrics.ai/clientaccount/phonenumbers.md): Manage phone numbers for inbound and outbound calls. Connect your AI agents to real phone numbers imported from supported providers like Twilio, enabling full calling functionality. - [Web Widgets](https://docs.voicemetrics.ai/clientaccount/webwidget.md): Turn your website or landing page into a powerful lead capture tool with AI-powered voice widgets. Web widgets enable visitors to start live voice conversations instantly—no forms, no delays. - [Client App](https://docs.voicemetrics.ai/clientapp.md): Empower your clients with intelligent voice automation. The Client App equips them with everything they need, from lead capture and appointment scheduling to outbound calling and customer engagement. It’s easy to use, 100% branded, and ready to deliver results from day one. - [Calendar Booking](https://docs.voicemetrics.ai/core/calendarbooking.md): The Book Calendar Action enables your voice agent to automatically check calendar availability and book appointments for callers. If the requested time is unavailable, the agent will suggest alternative time slots. This helps streamline bookings and improve the caller experience without human interv… - [Creating Agent](https://docs.voicemetrics.ai/core/createagent.md): Get started with building your first AI Voice Agent in just a few steps. This guide walks you through creating a client account, setting up your agent, and configuring advanced features like dynamic variables and function calling. - [Custom Actions](https://docs.voicemetrics.ai/core/customactions.md): Custom Action enables your voice agent to fetch or send data to any external application via real-time API calls. It's ideal for integrating third-party CRMs, marketing tools, databases, or automation platforms directly within the conversation flow. - [Extract Call Info](https://docs.voicemetrics.ai/core/extractcallinfo.md): The Extract Info action allows your voice agent to capture and store key details shared by the caller during a conversation. This is useful for collecting structured data like names, contact details, booking info, or custom lead qualifications—automatically and accurately. - [Function Calling (Actions)](https://docs.voicemetrics.ai/core/functioncalling.md): Actions are the automation tools behind your voice agent. They allow your agent to perform tasks, not just talk, such as booking appointments, transferring calls, sending emails/SMS, and even triggering custom workflows via API. Think of Actions as “function blocks” that you can link to your agent’s… - [Import Phone Numbers](https://docs.voicemetrics.ai/core/importphone.md): Easily bring in your existing phone numbers from Twilio to enable outbound and inbound calling for your agents. - [Inbound Phone Calls](https://docs.voicemetrics.ai/core/inboundphonecalls.md): Handling inbound phone calls is easy and fully automated. Once your agent is connected to a phone number, the AI can instantly answer incoming calls, qualify leads, extract relevant data, and even book appointments — all without human intervention. - [Inbound Web Calls](https://docs.voicemetrics.ai/core/inboundwebcalls.md): Inbound Web Calls allow visitors to start a real-time voice conversation with your AI Agent directly from a website or landing page, without dialing a number. It’s the fastest way to capture contacts, qualify them, and schedule appointments. - [Prompt Management](https://docs.voicemetrics.ai/core/promptmanagement.md): Prompts are the brain of your AI agent — they define how the agent talks, what it does, and how it guides conversations. This section covers how to manage prompts effectively, customize responses, and integrate logic using dynamic variables and function calling. - [Send Post Call Events](https://docs.voicemetrics.ai/core/sendpostcall.md): The Send Post Call Event action lets you automatically send call logs to your external tools, apps, or CRMs after every completed call. This helps centralize data and automate workflows without manual effort. - [Custom Domain](https://docs.voicemetrics.ai/custom.md): A custom domain allows you to deliver a fully branded experience to your clients by hosting the platform under your agency’s domain (e.g., app.youragency.com). This enhances professionalism, builds trust, and keeps your brand at the forefront. - [Email SMTP](https://docs.voicemetrics.ai/emailsmtp.md): Email SMTP Integration allows you to send platform-generated emails—such as password resets, alerts, and notifications—directly from your own branded email address. This ensures a professional experience where all communications appear to come from your agency or business. All SMTP credentials are s… - [Email Templates ](https://docs.voicemetrics.ai/emailtemp.md): Email templates help you deliver branded, consistent communication to your clients across key platform events. You can fully customize system-generated emails to reflect your agency’s tone, style, and professionalism. - [Custom Domain](https://docs.voicemetrics.ai/faq/customdomain.md): Find answers to frequent questions about custom domains. Learn how to set up, manage, and troubleshoot custom domains for a seamless user experience. - [Re-billing FAQ’s](https://docs.voicemetrics.ai/faq/rebillfaq.md): Get answers to common questions about re-billing. Understand processes, billing cycles, and troubleshooting tips for seamless account management. - [Stripe API](https://docs.voicemetrics.ai/faq/stripeapi.md): Find answers to frequent questions about Stripe API. Explore guides, troubleshooting tips, and best practices for seamless integration and efficient payment processing. - [What is Voicemetrics?](https://docs.voicemetrics.ai/index.md): Voicemetrics is a white-label Voice AI SaaS platform built specifically for AI automation agencies. You get full control of the brand, pricing, and client experience, while Voicemetrics powers the technology behind the scenes. - [Integrations](https://docs.voicemetrics.ai/integrations/integrations.md): Connect your account with tools for scheduling, communication, automation, and CRM management to streamline workflows and boost efficiency. - [Users](https://docs.voicemetrics.ai/integrations/users.md): Easily manage user accounts through the helpdesk. Access detailed profiles, track activity, and update permissions to deliver seamless support and efficient account handling. - [Add Contact](https://docs.voicemetrics.ai/leadmanagement/addlead.md): Effortlessly add new leads to your database and streamline your sales process with our intuitive lead management system. - [Custom Field](https://docs.voicemetrics.ai/leadmanagement/customfield.md): Custom Fields capture unique data, like preferences or attributes, tailored to your business needs. - [Export Contacts](https://docs.voicemetrics.ai/leadmanagement/exportlead.md): Export contacts effortlessly into a CSV file for easy management and sharing. - [Import Contacts](https://docs.voicemetrics.ai/leadmanagement/importlead.md): Importing Contacts simplifies customer data integration and enables efficient management. Use a CSV file to seamlessly upload contacts, organize them with lists and tags, and streamline communication for better results. - [Lists](https://docs.voicemetrics.ai/leadmanagement/list.md): A List organizes and segments contacts based on specific criteria like demographics, behavior, or interactions. This ensures targeted communication and streamlined contact management. - [Outbound Automation ](https://docs.voicemetrics.ai/leadmanagement/outboundautomation.md): Outbound Call Automation is similar to building an ActiveCampaign-style workflow — but for voice calls. It allows you to trigger AI-powered calls based on real-time events, such as new contact creation, lead updates, or other webhook-based triggers from CRMs or apps. This lets you automate follow-up… - [Outbound Campaigns](https://docs.voicemetrics.ai/leadmanagement/outboundcampaign.md): An Outbound Call Campaign works like a bulk email campaign — but with real-time voice conversations powered by AI. Use it to engage, qualify, and convert large volumes of contacts at scale, automatically. - [Tags](https://docs.voicemetrics.ai/leadmanagement/tag.md): A Tag is a label used to categorize and group leads based on attributes like interest, status, or actions. Tags help streamline organizations and allow for quick filtering and segmentation. - [Webhook (Contacts)](https://docs.voicemetrics.ai/leadmanagement/webhookleads.md): Webhooks allow external tools and platforms (like CRM systems, landing pages, or marketing forms) to push data into your white-label Voice AI platform. With lead webhooks, you can automatically add or update leads, assign them to lists or tags, and trigger outbound call automations in real-time. ## OpenAPI Specs - [openapi](https://docs.voicemetrics.ai/api-reference/openapi.json) ## Optional - [Home](https://voicemetrics.ai/) - [Support](https://support.voicemetrics.ai/support/tickets/new) - [Roadmap](https://roadmap.voicemetrics.ai/t/roadmap-sbia2) - [Community](https://discord.com/channels/1357685642347286651/1357685643500847280)