Free Trial Access
- Clients can explore the platform without payment, adding card details or a subscription.
- Enable Re-billing, then enable trial period and free minutes.
- After the trial ends, Clients must subscribe to a plan to keep using the platform.
Trial Duration
The default is 7 days (can be customized).
Free Minutes
- The default is 30 mins (can be customised).
Learn more about How To Enable Re-Billing
**Steps to Enable License **
1
Login to Agency Panel
- Go to Client Accounts and tap on the targeted Client
2
Add License
- Navigate to the “License” tab
- Tap **“Add” **and enter License Type
-
Add **New Addition **(Day count), remarks (reference), and Save.

Subscribing to a Plan
Once the trial ends, the client is prompted to choose a subscription plan- Choose between monthly or yearly options.
- Each plan includes:
- Plan Charges
- Free Call Minutes
- Post-Free Minute Rate (charged per additional minute)
- Clients can also choose how to refill their wallet for additional usage.
Example Plans:
Starter Plan
- $299/month
- Includes 300 free minutes
- Additional minutes charged at $0.48/min
Pro Plan
- $699/month
- Includes 1,000 free minutes
- Additional minutes charged at $0.28/min
Refill Add-On Minutes (Auto Refill)
When free minutes run out, clients can continue usage through add-on minutes.- Clients select a refill amount (e.g., 100 / 500 / 1,000 minutes).
- The refill is stored in a wallet and used automatically once free minutes are exhausted.
- When the wallet balance drops below 10% of the last refill amount, the system auto-refills.
- Ensures uninterrupted service with no manual top-ups.
- The auto-refill amount is billed directly from the client’s saved card.
- The platform first uses the free minutes from the active subscription plan.
- After free minutes:
- Minutes are consumed from the Add-On Wallet.
- If the wallet is low, auto-refill activates based on settings.
Summary
- Clients Journey
- Plans Offer
- Add-ons
- Stripe Payments
- Billing
- Clients begin with a free trial, limited in time and minutes.
- After the trial, they must subscribe to a plan.

