Client Subscription

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Free Trial Access

New clients start with a free trial, configured by the agency.

• Clients can explore the platform without payment or subscription.
• After the trial, clients must subscribe to a plan to keep using the platform.

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Subscribing to a Plan

Once the trial ends, the client is prompted to choose a subscription plan

• Choose between monthly or yearly options.
• Each plan includes:
  • Plan Charges
  • Free Call Minutes
  • Post-Free Minute Rate (charged per additional minute)
• Clients can also choose how to refill their wallet for additional usage.

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Example Plans:

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Refill Add-On Minutes (Auto Refill)

When free minutes run out, clients can continue usage through add-on minutes.

• Clients select a refill amount (e.g., 100 / 500 / 1,000 minutes).
• The refill is stored in a wallet and used automatically once free minutes are exhausted.

Auto Refill:

• When the wallet balance drops below 10% of the last refill amount, the system auto-refills.
• Ensures uninterrupted service with no manual top-ups.
• The auto-refill amount is billed directly from the client’s saved card.

Minute Usage Flow

1. The platform first uses the free minutes from the active subscription plan.
2. After free minutes:
   • Minutes are consumed from the Add-On Wallet.
   • If the wallet is low, auto-refill activates based on settings.

Clients can monitor everything inside their Billing Dashboard.

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Summary