Call Analytics

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Filters

• Toggle between demo and live data.
• Filter by call status, goal status, call type, or agent.

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Visual Insights

• Call Volume: Trends in call connections.
• Goal Conversion: Success rates of calls.
• Timing Analysis: Peak call times.
• Heat Map: Visualize activity across timeframes.
• A/B Testing: Compare performance metrics.
• Call Details: Dive deeper into individual calls.