Skip to main contentFilters
- Toggle between demo and live data.
- Filter by AI agent and Dates
Visual Insights
Go to the overview section and scroll till the end, you’ll see all the below insights
- Call Volume by Type: View inbound, outbound, and web call distribution.
- Connection Rate: Track calls that are connected vs. those that are not connected.
- Goal Completion: Tracks how many calls achieve their intended outcomes.
- Sentiment Analysis: Monitor customer mood: positive, neutral, or negative.
- Call Connectivity Heatmap: Percentage bands showing the strength of call connections.
- Timing & Efficiency: Analyze call categories, duration, share %, and goal success.
Effortlessly track and optimize your call strategies!
