Email SMTP Integration allows you to send platform-generated emails—such as password resets, alerts, and notifications—directly from your own branded email address. This ensures a professional experience where all communications appear to come from your agency or business. All SMTP credentials are securely stored and used only for sending emails on your behalf.
Manual SMTP Setup
To connect your personal or business email SMTP service (like Google Workspace, Outlook, Zoho Mail, etc.)
Steps:
Login to Agency Panel
Go to Settings > Email SMTP in the Agency Panel
Enter the following
Test and Verify
Ensure SMTP is enabled on your email account, and check provider settings if the test fails.
The platform uses AWS SMTP service to send emails, but agencies can verify their own sender email address to ensure emails appear as if they are sent directly from their own brand.
Steps:
Login to Agency Panel
Go to Settings > Email SMTP
Enter the Following
Test and Verify
Return to Agency Panel
Verification may take a few minutes. Check your spam/junk folder if you don’t see the email.
Best Practices
Ensure SPF, DKIM, and DMARC records are correctly configured for your domain to prevent emails from landing in spam
Use a professional business email (e.g., no Gmail or Yahoo addresses)
SMTP configuration is available only in the Agency Panel