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Why Use a Custom Domain?

  • Reinforce your agency’s identity by replacing generic URLs.
  • Offer a seamless and consistent brand experience.
  • Enhance client trust by establishing a domain they recognize as yours.
Before setting up your custom domain
  • Access to your domain’s DNS settings (via your domain registrar or hosting provider).
  • A selected subdomain (e.g., app.yourdomain.com) for your platform.

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Setup Instructions

1

Choose Your Custom Domain

Select a subdomain like app.yourdomain.com to host your white-labeled platform.
Tip: Use a subdomain to keep your platform organized and separate from your main website (e.g., yourdomain.com).
2

Add Your Domain in the Agency Panel

  • Log in to your Agency Panel.
  • Navigate to the Custom Domain section.
  • Enter your subdomain (e.g., ai.yourdomain.com) and click Check Status. Customdomain1 Pn
3

Update DNS Records

  • Log in to your domain registrar (e.g., GoDaddy, Namecheap, Bluehost, etc.).
  • Navigate to the DNS Settings or DNS Management.
  • Add a CNAME Record with the following details:
  • Save the DNS record.
  • Allow some time for DNS changes to propagate (typically a few minutes to 24 hours). Customdomain2 Pn
Make sure the CNAME points to the exact value provided in your Agency Panel.
4

Verify the Domain

After updating DNS:
  • Return to the Custom Domain panel.
  • Click Check Status to trigger verification.
  • DNS propagation may take from a few minutes to 24 hours. Customdomain4 Pn
5

Go Live with Your Custom Domain

Once verified:
  • The platform becomes accessible via your custom domain.
  • Open the custom URL in your browser to confirm it loads correctly.
  • Log in to ensure full functionality under your white-labeled domain. Customdomain7 Pn
Additional Notes
SSL Certificate: The system auto-generates an SSL certificate; if not, install it manually.
DNS Propagation: It may take up to 24 hours globally for changes to take effect.

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Frequently Asked Questions

Not at all. You can use any subdomain, but app. is a common and professional choice. Subdomains allow flexibility while maintaining a clean separation from your main website.
Here’s a recommended setup:This structure keeps things organized and easy to manage for both your agency and clients.